In order to protect the personal information of users (information subjects, the same hereinafter) processed in connection with the provision of the quoka service, Retriever Co., Ltd. (hereinafter referred to as the 'Company') is responsible for the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」 (hereinafter referred to as the "Information and Communications Network Act"). ”) and 「Personal Information Protection Act」, we establish and disclose the following personal information handling policy.
Purpose of processing personal information
The company processes personal information for the following purposes, and does not use it for other purposes. If the purpose of use is changed, necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act will be implemented.
- Membership registration, user identification, identity verification, age verification, record retention for dispute resolution, prevention of unauthorized use, membership withdrawal
- Prevention and sanctions against acts that impede the smooth operation of the service, including restrictions on the use of members who violate laws and regulations and service terms of use, and illegal use
- Member protection and service operation, such as handling customer inquiries
- Provision and improvement of services, development of new services
- Purchase and payment for paid services, delivery of goods and services or billing, and collection of charges
- Analysis of service use and access frequency, statistics on service use
- Provision of customized services and advertisements according to service analysis and statistics
- Delivery of notices such as introduction of new information and revision of terms and conditions
- Case collection and analysis for advancement of performance management service and customer service
- Request to download service introduction and various contents
- Free trial application processing
- Apply for the event, confirm the winner, and provide a prize
Items of Personal Information Collected and Collection Method
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Collected Items
(1) Management of free trial application, membership registration and identity verification procedures, etc.
- Required items: company name, name, position, position, department, account information, email address, phone number, address of managers and general members
(2) Provision of service and payment
- Transaction information: For individuals, date of birth (limited to regular payment), credit card information (credit card number, expiration date, first two digits of password), accountant information for issuing tax invoices (name, contact information, email address), etc.
(3) The company collects member's corporate information as follows, and personal information may be included in it.
- Required items: domain information, company (group) name, representative name, representative address, representative number (wired), business registration number, corporate registration number, unique number
- Optional items: fax number
- IP address and cookies in the process of using the service. Visit date, service use record, bad use record, etc. may be automatically created and collected.